Wedgwood The Enterpreneur


Josiah Wedgwood is widely regarded as one of the greatest entrepreneurs of all time. Born in 1730 in Burslem, Staffordshire, England, he was a visionary who transformed the pottery industry.

 He started his career as an apprentice to his older brother following in the footsteps of five generations of potters. But soon realized that the traditional methods of production were outdated and sought to modernize the industry.

Wedgwood went on to become one of the wealthiest and most successful businessmen of his time. He was constantly evaluating everything he did and adjusting accordingly.

His innovative approach to marketing and adoption of modern techniques such as direct mail, money-back guarantees, traveling salesmen, illustrated catalogs, self-service, free delivery, buy-one-get-one-free promotions, and carrying pattern boxes for display helped him reach a wider audience and build a loyal customer base.

His salesmen would cart around “hand-annotated catalogs” with full-color images of his offerings, along with samples of his glazes on tiles. They would engage with the customers and provide direct feedback to Josiah on what the people liked and on which patterns or products would benefit from being modified or discontinued.

Wedgwood was also a trailblazer in the field of managerial accounting, embracing the principles of financial management to maximize profits and minimizing waste. Constantly reviewing his data.

His marketing skills culminated in the creation of the “Wedgwood” brand, which became synonymous with quality and luxury.

At the time, the transportation logistics were not ideal. His crates of pottery would be hauled by horses on bumpy roads and pieces of his delicate pottery were often broken along the way. He looked at the route that was being used and lobbied for the creation of a transportation canal that would provide a smooth route and  cut down on his losses. And one was built that benefitted not only his own business but the entire community.

Wedgwood was known for his strict management style and was the first to institute a “punch-in” clock for efficient timekeeping. His workers were referred to as “Etrurians.”

 He was a benevolent employer and offered housing in a “model community” with strict rules: No drinking, no gambling, no obscene language. The employees received additional benefits such as health coverage, retirement, daycare, and classes. He wanted to cultivate a spirit of entrepreneurship within his workforce.

As a perfectionist, Josiah walked the factory floor and smashed any pottery he deemed inadequate with his cane, always demanding the best. He was not content to rest on his laurels and continued to innovate and push the boundaries of his industry.

 He was constantly experimenting with new materials and techniques, and his efforts resulted in the creation of some of the most beautiful and intricate pieces of pottery in history.

Wedgwood’s success and influence can be seen in the lasting impact he had on the world of commerce and industry. His innovative marketing strategies and managerial accounting principles set the standard for other entrepreneurs to follow, and his legacy continues to inspire business leaders and entrepreneurs today.

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